NEW BREXIT GUIDELINES
English -
We are absolutely delighted to announce that we have reopened shipping to countries in the EU!
Although we can't wait for you all to buy our lovely shoes again, we wanted to make you aware of a few things going forward.
Prices shown online are inclusive of UK VAT, however you will notice that once you get to the checkout and the country of destination has been selected, the price will be cheaper.
This is because we have taken off the VAT for all countries in the European Union as you are no longer required to pay this.
This also means that you may be liable to pay sales tax in the country of destination and duties/customs fees.
Please note that any extra fees you may be charged are completely out of our control and we will not benefit from them. We will also not be able to refund any fees or compensate you for them under any circumstance.
Please make sure your telephone number, email address and delivery address are correct and up to date as this is how the couriers will contact you if any fees are applicable to your order.
If the courier is unable to deliver the parcel (unpaid fees, incorrect address/contact details, rejected parcel by you - the buyer), we can refund you when the order arrives back to our warehouse, minus any duty/custom/processing fees applicable.
For now, this seems to be the only way for us to be able to get orders to you without disruption, however we are actively monitoring the situation and will update our website if needs be.
Italian -
Siamo felicissime di annunciare che abbiamo riaperto le spedizioni verso i paesi dell'UE!